Refund policy

Returns

We accept returns for defective products within 10 business days. Please contact us to obtain a Return Authorization (RA) number before sending any items back.

You can reach us at warehouse@ordnance.com with any questions regarding returns.

Please note: Items returned without prior authorization will not be accepted.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If your refund is approved, it will be issued to your original payment method within 10 business days. Please keep in mind that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at warehouse@ordnance.com
.